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Privacy Policy

How we collect, use, and protect your information

Last updated: January 2026

1. Information We Collect

When you use Shard Creators, we collect the following types of information:

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Social media usernames and profile links you choose to connect
  • Content Data: URLs of content you submit, view counts, and engagement metrics
  • Payment Information: Payment method details for processing withdrawals
  • Usage Data: How you interact with our platform, including pages visited and features used

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process submissions and calculate earnings
  • Process withdrawal requests and payments
  • Send important updates about your account and campaigns
  • Prevent fraud and ensure platform security
  • Analyze usage patterns to improve user experience

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • With Brands: We share submission data (content URLs, view counts) with campaign brands
  • Service Providers: We use third-party services for payment processing and analytics
  • Legal Requirements: We may disclose information if required by law

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted data transmission (HTTPS)
  • Secure password hashing
  • Regular security audits
  • Limited access to personal data by staff

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt out of marketing communications

6. Cookies

We use cookies to maintain your session and remember your preferences. These are essential for the platform to function properly.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email.

8. Contact Us

If you have questions about this privacy policy or our data practices, please contact us through our contact form or join our Discord community.

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